malaysianaffiliateprogram's posterous http://malaysianaffiliateprogram.posterous.com Most recent posts at malaysianaffiliateprogram's posterous posterous.com Mon, 29 Jun 2009 18:50:00 -0700 Yahoo Account - Sorry, your password can't be reset online (9024) http://malaysianaffiliateprogram.posterous.com/yahoo-account-sorry-your-password-cant-be-res http://malaysianaffiliateprogram.posterous.com/yahoo-account-sorry-your-password-cant-be-res have you been enter this kind error message for your yahoo account "Sorry, your password can't be reset online (9024), For security reasons, we require you to contact Customer Care ", i start joining yahoo account and other service since 2000 year, and at 29th june 2009 early morning 3am i still can used it to chat with my yahoo messenger friends, and update my personal website at geocities.com, but at 29th june 2009 10am, when i go to my office used the pc and want to log to my yahoo messenger, suddenly keep say password or username invalid, and i go to my geocities.com/xxxxx site, it was taken down.

from that time 10am, until now 30th june 1.59am, i still not receiving any respond from yahoo related department regarding my big problem now, i am so sadness...i never used this yahoo account for any marketing spam, or create any stupid adult content website, this only for my messenger chatting, and create personal website at geocities.com...what wrong, but as i know, i know somebody, he hack my friend account, and talk a lot bad words to me, since he wanna find her out, but don't know where she go and keep asking me, and he at yahoo chat can show out he able to detect my IP and other information, this guy, i am boring and tired to respond him, hope he can go to jail as soon as possible since he very likely to doing this kind not sense and stupid thing to people.

now i am still waiting yahoo staff respond my question and problem solving, and i already three times contact them regarding this error message.
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Update Answer From Yahoo : 2009 August 26th, 04:38PM
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Sorry i not update the answer to this question for this few months. I get some mails ask me update the answer which can help them to solve the problem same with me.

I copy and paste the answer as below, here have three answer i get from yahoo and one professional trouble shooter at Net.
1.) Yahoo Customer Care Answer (reply me at July 2th 2009, 07.29AM)
Hello,

Thank you for writing to Yahoo! Customer Care.

We have investigated the issue you've brought to our attention and your
account now appears to be functioning properly.

Thank you again for contacting Yahoo! Customer Care.

Regards,

For this answer, i was not found out any what really answer for my problem. But at least, after I get this answer I have go to check my Geoctities website www.geocities.com/seeyoufriends was activated back and I can access to all Yahoo Services at the same day too. But after few days my Geocities return to deactivated again at few hour but I still can access to other Yahoo Services, then after minutes my Geocities Website can activated again. So I also don't know what exactly happen. But until today August 2009, my account "seeyoufriends" can access all other Yahoo Products & Services.

And at here I want thanks so much to Bruce from Yahoo Customer Care to help and reply my answer at this Mail, and at least have solve my problem.

2.) Yahoo! UKIE Customer Care Answer (reply me at July 1th 2009, 09.51PM)
Hello Tan,

Thanks for writing to Yahoo! UKIE Customer Care.

Your Yahoo! account was disabled pursuant to the Yahoo! Terms of Service (TOS). You agreed to abide by the TOS when you created your account with Yahoo!. The TOS can be found for your review at: http://uk.docs.yahoo.com/info/terms.html

and provides in relevant part: "You agree that Yahoo!, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Service, and remove and discard any Content within the Service, for any reason, including, without limitation, for lack of use or if Yahoo! believes that you have violated or acted inconsistently with the letter or spirit of the TOS. Yahoo! may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that Yahoo! may immediately deactivate or delete your account and all related
information and files in your account and/or bar any further access to such files or the Service." We take the operation of Yahoo! and the TOS very seriously. We continue to support Users who abide by the TOS.

If you would like to establish a new Yahoo! account and are concerned that your intended use of our service may be a violation of the TOS, we encourage you to review the TOS and to take care to proceed accordingly.

Once again, we encourage you to review our TOS:

http://uk.docs.yahoo.com/info/terms.html

Regards,

For this answer, they have asking us to read carefully Yahoo TOS. But as my knowledge and my deep memory. I never used my yahoo account "seeyoufriends" to create any Adult or bad word's Content in any part at Yahoo (but have join at Yahoo Group for some adult group content but I was never post anything in there), never used it to send Spam mails to other net people (I only receive a lot spam mails from other net people and I was create filter spam at my Yahoo Mail box and keep kick them out and unsubscribe from any third party services), never used it to join any bad or faulty affiliate or business program. I only used this account for "Yahoo Messenger Chatting, Yahoo Online Profile". So my part used will not so easy conflict at Yahoo TOS, but maybe only, cannot confirm at all.

And at here I want thanks so much to David from Customer Care Abuse Team part Of Yahoo UK & Ireland to help and reply my answer at this Mail, and at least have solve my problem.

3.) Lyn G -- One of good Tech Guru answer at Yahoo Q & A

You can read my asking question at here, and Lyn G reply for my question,

I copy and paste the answer at this below, the more contact part you can click above link.

Yahoo has been doing upgrading and maintenance work, this can cause things to act squirrelly. If something does not work properly, then try it again. If it still does not work, sign out of Yahoo.
Then delete your temporary Internet files, history and cookies, some computers need to reboot. Once done, go back into Yahoo and see if that has helped. If you continue to have trouble, contact service representative and explain the problem to them.

For this answer, It was little confuse. Because that time my this account "seeyoufriends" all Yahoo Services are suddenly deactivated, but my other account "ricristiannychow" was working fine and can access all services. But I think Lyn G is right saying that Yahoo has been doing some upgrading and maintenance that time, and some part of technical trouble shooting, my this account "seeyoufriends" are deactivated and without any email notice from Yahoo.

Anywhere, I want to thanks so much for Lyn G to reply my question in that day.

==============================
New update Q&A - 26 September 2009
==============================
From: Semi
Subject: please help me !!
Message: i have the same problem as you described like account suddenly stopped working and this is not 1st time Its second time with me .. but this time i know all the information about my yahoo id "xxxxxxxx@yahoo.com" but yahoo wont allow me to access it it alway ssaying Sorry, your password can't be reset online (9024) even i made many appeals to yahoo but no response at all .. please send me the trace of link you used to get your account back i will be thankful to you

Dear Semi, Your answer at here and reply to your post at yahoo Q&A

semi,

so sad to hear your case. but  i have meet what the problem you talk before. It hard to explain what happen actually, but it is good you try to reset your password if you have chance access and change checking the 2nd email address which you don't know or not, and try to find out that your this yahoo id have doing any spam working on any internet type activities but you have been forgot.

here is the way to reach the yahoo support team.
http://help.yahoo.com/l/uk/yahoo/edit/id_password/edit-13.html then at below at your right hand side click contact customer care.

or direct go here
http://help.yahoo.com/l/uk/yahoo/edit/general.html;_ylt=AgaxktEw5_ykvFwL2A4VMMMSsiV4?from_url=http%3A%2F%2Fhelp.yahoo.com%2Fl%2Fuk%2Fyahoo%2Fedit%2Fid_password%2Fedit-13.html

OR if you want direct email them then just used your another email and ask me send to you,my reach mail at seeyoufriendss@gmail.com, i don't know whether can post at here so better you ask me from there.

plus i will post your question and comment to my blog, you can read more information regarding this topic at there too, thanks Malaysian Affiliate Program Marketing Center - Sorry your password cant be reset online 9024 and find it at yahoo service label.

thanks you

best regard
ric ristianny chow

Reply at 1th October 2009
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Re-updated all the old post since 2009 August 31th purposely design for new layout and seo.

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